SERVICES

THE SERVICES – A UNIQUE CONCEPT

From your first visit to CNB yard to the Aftersales Service organisation, our teams' philosophy remains the same: to provide our customers with an excellent quality personalized service, both during the implementation of the project, but also during the lifetime of the boat. For, to CNB quality does not only mean the quality in our boats, but also the quality in our privileged relationship with their owners.

chantier CNB

A VISIT TO THE CNB SHIPYARD
A visit to the CNB yard is the best way to understand the quality approach of our achievements and the care brought upon each boat. With our specialized teams, you have the best opportunity for visualizing the scope of our possibilities and so define a project that will be adapted to your sailing programme.
During the building of your boat, you also have the possibility to come and regularly see the progress of the work and mainly understand how she was planned.
In a 24,000 m² area right in the centre of Bordeaux, our organized, modern plant enjoys perfect maintenance and is the reflection of our convictions.

Bordeaux was lately registered as a Unesco World Heritage Site and is the world capital city for wine, full of riches to be discovered when coming here on the occasion of your visit to our yard.

THE BORDEAUX 60 SEA TRIALS

Combining a visit to the CNB yard with a sea trial is possible. The Bordeaux 60 team usually has a demonstration boat. For instance, the La Rochelle bay, within 200 km from Bordeaux, is an ideal area to appreciate the Bordeaux 60 sea-keeping qualities under sail.
By appointment only, it is also possible to take part in the sea trials organized after the boat shows.

ATTENDANCE

Building a yacht also means bringing a project to achievement: it does not only give pleasure from the first tacks on board your boat but also from all the stages of designing, working out and following up. Considering that, CNB have at your disposal a team of professionals for this approach to be pleasant from beginning to end.

All along the realization of a project, the best experts, each in his domain, are used to being by our customers' sides:

- The pilot-study:

technical advice in designing your boat
a network of professionals to trade in your old boat, if necessary
financing plans with our SGB Finance partners and the CGI group.

- The follow-up of the project:

a project manager at your disposal all along the building of your boat: yard visits, transparency in the operations, technical answers
a follow-up and assistance with administrative formalities
assistance with defining your sailing boat fitting out and equipment
assistance, if necessary, with seeking for a mooring in a marina
assistance, if necessary, with crew recruiting
assistance, if necessary, with setting up a charter management programme
the hand-over of your boat, at the CNB pontoon and then at sea, during several days
providing a CNB skipper during the first week of sailing

- The after sales service department:

skilled representatives to answer your technical questions
a network of professionals able to intervene for helping on large sailing yachts all over the world
a competent and specialized mobile team, devoted to CNB Yachts
a powerful influential relay with the suppliers for the varied equipments on board
a spare parts sales department

The attendance then is not limited to boat building, it is an outreaching service. A relationship that seems to satisfy the Bordeaux 60 owners, as testified by the pleasure a number of them share at the Bordeaux 60 Rendez-Vous

PLACING ONE'S BORDEAUX 60 FOR CHARTER

The Bordeaux 60: a perfect boat for charter management
CNB recommends their customers to contact the MEREX company, founded 20 years ago at the same period as the yard. As their speciality is the crew and boat charter management of large sailing yachts, Merex manages over 15 CNB yachts, among which the Bordeaux 60 Disco Inferno.
Merex is also at your disposal to help you to find a skipper if necessary.

Bordeaux 60 as chartered yachts:

Corsica, Sardinia, Croatia, the Caribbean islands, … some Bordeaux 60 owners thus offer their sailing boat for chartering, to go on dream cruises over the most beautiful seas in the world, all the year round. Disco Inferno and Osprey are also equipped for racing and offer to take part in prestige events such as Les Voiles de St Tropez, the ARC, the Round the Isle of Wight Race, the Heineken Regatta, etc.